The company is asking anyone who has suspicions about a phone call to hang up and call its customer service line at 88. Rocky Mountain Power provides power to a substantial number of customers in communities throughout Southern Utah, in both Washington and Iron counties. Rocky Mountain Power can be contacted via phone at (888) 221-7070 for pricing, hours and directions. This form of payment typically cannot be tracked nor refunded, making it the ideal form of currency for fraudsters. Rocky Mountain Power is located at 852 E 1400 N in Shelley, Idaho 83274. “We prefer to educate our customers on how to recognize the scams.”Ī customer service representative with the company said it is heartbreaking when people fall for the schemes, recalling a case in which an elderly man was instructed to purchase three $500 prepaid Visa cards by the fraudsters.Įskelsen said a request for payment in gift card or prepaid debit card is the tell-tale sign of a scam. “These days, it’s kind of a common nuisance that we have to deal with,” he said. Taking a record of the phone number from which the scam call originated can be helpful, Eskelsen said, adding that it’s still difficult to track down who’s behind the fraud attempt because these operations are frequently conducted overseas. Stock image | Photo by Daisy-Daisy/iStock/Getty Images Plus, St. 3.Įskelsen advises customers who receive such calls to hang up the phone and call the company’s main customer service number, 88. Remember, if you still have concerns about the legitimacy of a call, you can always hang up on the suspected scammer and call Rocky Mountain Power at our. And during the holidays, no shutoff notices are being issued at all. It offers wind, solar, and conventional electric energy services. In fact, during the winter months, the company relies exclusively on notices delivered directly to costumers’ doors a minimum of 48 business hours before power is turned off for nonpayment. Rocky Mountain Power is a provider of renewable energy services. George News the company does not and never has issued 30-minue shutoff notices over the phone. Listen to a recording of the scam call in the video player above.ĭavid Eskelsen, a media representative with Rocky Mountain Power, told St. Rocky Mountain Power Contact Information Address, Phone Number, and Hours for Rocky Mountain Power, an Utilities, at Main Street, Salt Lake UT. Having reported on similar scams several times in the past, it didn’t take long for personnel at the office to catch on to Alexander’s attempt at extortion, and a call to Rocky Mountain Power’s official hotline confirmed those suspicions. George News was caught in the web of a common scheme Wednesday morning when the Canyon Media offices were called by a man going by the name “Alexander” claiming to be a representative from Rocky Mountain Power warning that the power would be shut off in 30 minutes due to delinquent payment. GEORGE - While Rocky Mountain Power is giving its customers a reprieve from overdue notices during the holidays, scam artists are offering no such courtesy. It also demonstrates how the company is fighting to lower the price it pays renewable energy entrepreneurs – and how its lobbyists are in Washington trying to weaken the one federal law that has led to Utahns getting at least some wind and solar power via the grid.ST. Those policy actions have largely been hidden from the public, in arcane regulatory processes.įor example, the report shows how Rocky Mountain Power has fought to make it more expensive for corporations like eBay and Wal-Mart to directly buy renewable energy. Secondly, as this report details: Rocky Mountain Power’s attorneys and executives quietly but relentlessly work very hard to actively thwart renewable energy entrepreneurs and the families and companies who want to buy renewable power. But even though tens of thousands of ratepayers pay into Blue Sky, the program in no way changes the power that Rocky Mountain Power actually sells its customers – a fact that the utility isn’t very up front about. It takes a close look at Blue Sky, a nice program funded by donations from ratepayers, which offers subsidies to existing or micro-scale renewable projects. This report will show that Rocky Mountain Power’s public claims that it is embracing clean, green energy doesn’t stand up to scrutiny. However, the reality is that Rocky Mountain Power is heavily dependent on polluting fossil fuels, mostly coal, for about 85 percent of its power – a much higher proportion than most other utilities. Images of wind power adorn the utility’s literature. It frequently touts its very popular Blue Sky program. Rocky Mountain Power, Utah’s largest utility, presents a public face which reassures its customers that the company is a strong proponent of renewable energy. Please read Brown Sky, our 26 page report about how Utah’s largest utility, Rocky Mountain Power, obstructs renewable energy.
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